Best Free AI Chatbots for Shopify Stores (2025)
Comparing the best free chatbot tools for Shopify stores: AI capabilities, limits, and when you'll need to upgrade.
Starting with a free chatbot is a smart move, but free tiers vary a lot in what they actually include. Here's what each tool gives you at $0/mo.
Free AI chatbot with real Shopify integration
The free plan includes the AI chatbot, Shopify integration, FAQ management, and basic inbox access. No credit card required.
Best for: Stores wanting AI support from day one, not just rule-based bots
Live chat with a basic free chatbot
Free plan includes live chat and a basic rule-based bot. AI responses (Lyro) require a paid plan.
Best for: Stores wanting to test live chat before committing
Free live chat for small teams
Generous free tier for live chat. AI and automation require paid plans.
Best for: Very small teams wanting basic chat coverage
Free chat if you're already using HubSpot CRM
Good free live chat if you use HubSpot CRM. Shopify integration is indirect; not e-commerce-native.
Best for: Businesses already in the HubSpot ecosystem
Free live chat for small teams
Simple free live chat. Shopify integration and chatbot automation require a paid plan.
Best for: Early-stage stores wanting basic live chat