Shopify
The AI chat agent
for your Shopify store
ChatFlo connects to your Shopify store and answers customer questions instantly, including order status, shipping, returns, and product help, resolving the routine ones on its own and handing off to your team when it matters.
Built for Shopify
Support that knows your store
ChatFlo plugs into Shopify so your AI agent can look up real order data and answer with confidence.
Add AI support to Shopify in minutes
Connect your store, train the agent on your policies, and start resolving tickets today.
Frequently asked questions
ChatFlo connects to Shopify in a few clicks. Once linked, it can read order, shipping, and product details so it answers customer questions with real, up-to-date information from your store.
It handles the high-volume ones automatically — order status, shipping and delivery, returns and exchanges, and product help — and hands off to your team for anything that needs a person.
Yes. ChatFlo can answer pre-purchase questions in the moment, nudge hesitant shoppers, and recover carts you'd otherwise lose, turning support conversations into sales.
Absolutely. The AI resolves routine questions instantly, and everything routes into one shared inbox where your team can step in with full context whenever needed.
Yes — you can start with a 14-day free trial, no credit card required. Connect your store, train the AI on your content, and see the results before you commit.