Terms of Service

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1. Acceptance of Terms

By accessing and using ChatFlo ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

ChatFlo provides automated messaging services for social media platforms including Instagram, TikTok, and Facebook. Our service allows you to:
• Create and manage automated message campaigns
• Connect your social media accounts
• Schedule and send direct messages
• Track campaign performance and analytics

3. User Responsibilities

You agree to:
• Use the service in compliance with all applicable laws and regulations
• Respect the terms of service of connected social media platforms
• Not use the service for spam, harassment, or illegal activities
• Maintain the security of your account credentials
• Be responsible for all content sent through the service

4. Prohibited Uses

You may not use our service to:
• Send spam, unsolicited messages, or promotional content without consent
• Violate any social media platform's terms of service
• Engage in harassment, bullying, or abusive behavior
• Distribute malicious software or phishing attempts
• Impersonate others or provide false information
• Violate intellectual property rights

5. Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms of Service.

6. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

7. Limitation of Liability

In no event shall ChatFlo, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Pricing and Payment

Service fees are as described on our website. Payments are processed securely through third-party payment processors. Refunds may be provided at our discretion according to our refund policy.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at: [email protected]