AI Agent
AI that answers from
your knowledge
Trained on your docs and past conversations, the ChatFlo AI agent resolves questions instantly in your brand voice, and knows exactly when to bring a human in.
Grounded, not guessing
An agent your customers can actually trust
ChatFlo's AI is built around your knowledge, so every answer is accurate, sourced, and on-brand.
Choose your model
Run the agent on the model you trust
ChatFlo is not locked to one vendor. Pick a model in AI settings and change it later without retraining — your content, guardrails, and history are unaffected.
Put an expert on every conversation
Upload what you already have and your AI agent starts answering in minutes.
Frequently asked questions
You point ChatFlo at the content you already have — help docs, FAQs, product pages, PDFs, and past conversations. The agent indexes it and answers only from those sources, so it stays accurate and on-brand instead of guessing.
The agent is grounded in your content and cites the sources behind each reply, so customers and your team can verify answers in a tap. When it doesn't have a confident answer, it hands off to a human instead of inventing one.
Yes. You set the tone, add guardrails, and the agent responds in your voice across every channel — website chat, Shopify, email, WhatsApp, and Instagram.
The agent escalates to the right person with full conversation context, so customers never have to repeat themselves and nothing falls through the cracks.
Most teams are live in minutes. Upload your content, configure your rules, and the AI agent starts resolving questions the same day — no code required.