A WhatsApp agent that
answers before you can
Your customers already message you on WhatsApp. ChatFlo's AI agent replies instantly — grounded in your products, prices, and policies — resolves what it can, and hands your team the rest with the whole thread attached.
Built for WhatsApp
Everything a WhatsApp support line needs
WhatsApp raises the expectation of an instant answer. This is what it takes to meet it without hiring.
What does WhatsApp automation cost?
Two separate bills: your ChatFlo plan, and Meta’s per-message charge for template messages — which is priced by your customers’ country, and is free for replies inside the 24-hour service window. Our free calculator estimates the second one for your market.
Put your WhatsApp number to work
Connect a number, train the agent on your content, and stop losing messages to an unmonitored inbox.
Frequently asked questions
A WhatsApp chatbot answers your customers' messages automatically on WhatsApp, using the WhatsApp Business Platform. ChatFlo's agent is trained on your own website, products, and policies, so it replies with what your business actually offers rather than generic scripts — and hands the conversation to a person when it should.
Yes — automation is only possible on the WhatsApp Business Platform (the API), not the free WhatsApp Business app. ChatFlo connects to it through Twilio, so you bring a Twilio account and a WhatsApp-enabled number and connect them from the dashboard.
Two things: your ChatFlo plan, and Meta's per-message charge for template messages, which varies by your customers' country. Replies inside the 24-hour customer service window are free. Our WhatsApp API pricing calculator estimates the messaging side for your market.
It detects the language a customer writes in and answers in it automatically, which matters on a channel where the same business often serves customers writing in several languages.
Yes. WhatsApp threads appear alongside website chat, Instagram, email, and Shopify on one timeline, so your team works from a single place instead of passing a phone around.
With Shopify connected, the agent looks up real orders, tracking, and fulfilment status inside the WhatsApp thread, so "where is my order" gets a real answer instead of a ticket number.
The agent keeps answering. Anything it cannot resolve is queued for your team with the full conversation attached, so nobody starts from scratch in the morning.