Shared Inbox
One shared inbox for
every conversation
Website live chat, Shopify, email, WhatsApp, and Instagram land on a single timeline your whole team can see, assign, and act on, no more switching tabs or losing messages.
Built for teams
Everything your team needs to reply as one
A unified workspace that keeps every channel, teammate, and customer on the same page.
A calmer inbox in minutes
Connect your channels and your whole team is replying from one place today.
Frequently asked questions
ChatFlo brings website live chat, Shopify, email, WhatsApp, and Instagram onto a single timeline, so your team works every conversation from one place instead of switching between tools.
Yes. Assign conversations to teammates, leave private internal notes, and see who's handling what in real time — so nothing is missed and no one double-replies.
It does. The AI agent resolves routine questions automatically and hands off to a human with full context when a conversation needs one — all on the same timeline.
No. The full history travels with every conversation, including notes and prior messages, so whoever picks it up has everything they need.
Add ChatFlo to your site with one snippet and connect your other channels in a few clicks. Most teams have their shared inbox live the same day, no code required.