Chatbot Conversation Analyzer
Upload or paste support transcripts to surface repeated questions and see what an AI chatbot could handle for you.
Generated by AI · Review before sending. Free, no signup required.
Add an AI chat agent to your site
Go beyond free tools. ChatFlo builds a custom AI agent that answers questions, resolves tickets, and supports your customers 24/7 — on your website and Shopify store.
How does the Chatbot Conversation Analyzer work?
Export conversations from your helpdesk, inbox, or live chat as text or CSV.
Upload the file or paste the transcripts directly into the analyzer.
Get a report of your most repeated questions, ranked by frequency.
See which clusters an AI chatbot could resolve automatically, plus quick wins for your team.
From knowing what repeats to never answering it twice — with ChatFlo
The analyzer shows you what your customers keep asking. ChatFlo answers those questions automatically, on your site and Shopify store, 24/7.
Automate the repeats
The questions this report surfaces are exactly what ChatFlo's AI agent resolves without a human.
Deflect before the inbox
Answer order status, returns, and sizing questions instantly instead of queueing tickets.
Keep agents for the hard stuff
Hand off edge cases to your team with full conversation context already gathered.
Measure the impact
Watch resolution rates and deflection climb as the repeated questions disappear.
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FAQ
Anything text-based: live chat logs, email threads, helpdesk ticket exports, or chatbot conversations. Upload a .txt, .csv, .md, or .log file, or just paste the text.
More is better — a week or a month of conversations gives clearer frequency patterns than a handful. The tool accepts up to about 24,000 characters per run.
Your most repeated questions ranked by frequency, which of them an AI chatbot could resolve automatically, and quick wins like macros or help-center articles worth creating.
Yes, it's free to use and requires no signup.
No. Transcripts are used only to generate the analysis and aren't saved or shared. Still, we recommend removing customer names and emails before uploading.
The repeated questions this tool finds are exactly what ChatFlo's AI agent automates — connect your docs and policies and it answers them for every customer, 24/7.